Tag: practice management

#143 How to Handle Patient Drop Outs


When I started my practice, I was 1000% convinced I would never lose a patient.

Call me naive, many have before…

I assumed if I simply taught them “what I knew, they would do what I do.”

Every other Chiropractor had it wrong.

I had it right.

Until it happened to me.

Which, by the way, took approximately 5 days into my practice life.

On this episode of Life By Design For Chiropractors, Kreso and I take another break from Training Camp to discuss our once utopian views of practice, and how we now handle the reality without letting it minimize our impact or happiness. Read More

#141 5 Things Patients Must Believe Before Saying Yes


When a patient says no to our recommendations, we assume it’s always something we said or didn’t say, something we did or didn’t do.

That is the case sometimes, but far too often much of the information we could add to aid the decision-making process gets overlooked.

There’s an entire hierarchy of needs at work inside the patient’s mind and most often completely unknown to the patient themselves.

If we know and understand what the patient needs, we can tailor our information, environment, and efforts to ensure these “beliefs” are covered during our interactions.

The end result…

More yeses.

Happier patients.

Better outcomes.

On this episode of Life By Design For Chiropractors I share “The 5 Things Patients Must Believe Before Saying Yes.” Read More

#60 How Business is Changing In 2018 & Chiropractic Should Too


Are you reacting to the current business landscape or are you ahead of the curve?

Staying on the pulse of what is happening and what will happen is always a challenge for business owners and entrepreneurs…but one that needs to be successfully managed.

After nearly 10 years of working with Chiropractors, coaching with some of the best entrepreneurial organizations and growing our own businesses, we feel confident in making predictions for 2018 that will help you be on the offensive this year!

Enjoy this episode of Life By Design For Chiropractors. Read More

#43 How To Deal With The Everyday Stress Of Practice


We ALL have stress in practice to deal with it…

Some of it is out of your control and therefore should stay out of your mind but for those challenges that seem to show up far too often, it’s very likely you… or your systems… or your team, well, you get the point… 🙂

Here is some low hanging fruit to help you get started. It won’t be easy, but it is where you likely need to begin…

A. Improve your understanding of 3rd Paradigm Chiropractic.

Many challenges, especially handling questions at the table, start with a poor understanding of the context in which you practice chiropractic. Start with this and a large volume of your issues disappear.

B. Increase your certainty.

There’s a reason chiropractors can say the “darnedest” things and get away with it. Imagine the incredible impact if you had certainty and you weren’t saying crazy and insane things to your patients.

C. Boost your self-esteem.

Although this plays a big role in certainty, self-esteem is a stand alone issue. It needs to be cultivated and grown as part of a lifelong process.

Once those are in place, the skills, tactics and strategies to handle your practice stress will work exponentially better.

Enjoy! Read More