What happens when a “troll” leaves negative remarks about your business or practice online?
The fact that someone cares enough about what you said or did to leave a negative comment is a tremendously positive sign for your brand.
All great brands have haters…people who are so opposed to what you’re standing for, they just can’t resist making their voice heard.
Assuming you’re not saying anything hateful or ridiculous, having a portion of the marketplace against you, gives those who stand with you something to put their passions behind.
Don’t confuse everyone loving your brand for not knowing or even caring about you.
On this episode of Life By Design For Chiropractors, we tackle trolls and how you can actually use their comments to help grow your practice.