Tag: systems

#86 3 BEST OF: The 4 Requirements Of A Successful Practice

Welcome to our first “Best of” episode of The Life By Design For Chiropractors Podcast!

From time to time we revisit some of your favourite, most downloaded episodes as the material is still relevant and it obviously had struck a chord then and we know it will again.

One of the cornerstones of Life By Design is the concept of requirements and strategies…

A requirement is something that you (or in this case your practice) NEEDS… these are non-negotiable. An example would be oxygen… As a human you need oxygen to live. It’s required for life and no amount of wishing, hoping, and dreaming is going to change that.

A strategy is a specific WAY in which you meet a requirement… there are many strategies. Let’s go back to our oxygen example. Oxygen is required BUT you can get oxygen in a variety of ways… breathing is one. But you can also use a respirator or you can get oxygen through an I.V.

The point is simple…

On today’s podcast we talk about the requirements for a successful practice and the most effective strategies for meeting those requirements. Read More

#76 The Single Most Important Visit For Building Your Practice

There’s an abundance of emphasis placed on delivering a strong day one experience and rightfully so… you only get one chance to make a first impression!

What about day two? That’s the close right?

Establishing a solid agreement on the second visit is a cornerstone to future retention and of course the obvious, if they don’t start there’s very little chance they become a lifetime client.

But, as important as those first two major practice visits are, they pale in comparison to “The Second Buying Decision”.

The review visit that occurs after the initial stage of care is the most important single visit for building your practice.

At this visit, all the smoke and mirrors are gone, no more bells and whistles, just an understanding from the patient that any CORE PROBLEM with the spine and nervous system is a problem and spending time and resources addressing it is a valuable pursuit.

On this week’s episode of Life By Design For Chiropractors, Dr. Kreso and I breakdown the highlights of the Life By Design framework for this critical patient interaction.

Enjoy! Read More

#61 The Special Visit That Can Plug Your Leaky Bucket

Whether we like or not, it’s normal for patients to fall off track, be affected by their financial and scheduling situations, have challenges that need addressed or drop out of care all together.

In most cases, doctors or their teams simply let people walk away.

I’m not suggesting you “twist anyone’s arm” but without an honest conversation, do you really know what their ACTUAL concern is?

What if they simply needed to be heard outside your regular check-up?

What if they didn’t want to drop out, but facing some life stress, didn’t know how to react?

What if they wanted to stay under your care for a lifetime but required a different schedule to make that happen.

You can accomplish each of these without giving up the authority, credibility and trust you need to lead your community.

Done well the results can be more of each and a reinforcement of your patient’s commitment to the process. Done poorly or not at all…your patient is all but gone forever.

The “Special Visit” protocol is a MUST have system in your practice.

On this episode of Life By Design For Chiropractors, we give you the basics to get you started creating and implementing this important system into your business. Read More

#15 Anatomy Of The Perfect Office Visit – How To Exceed Expectations Each And Every Time

Given the amount of time and energy that goes into the Day 1 and Day 2 procedures, systems and training, you would think they were the most important of all the interactions a doctor would have with a patient.

However, when you crunch the numbers and measure the potential opportunity to develop a lifetime practice member…it’s actually your day to day office visits where the greatest opportunity exists. Read More