#76 The Single Most Important Visit For Building Your Practice

There’s an abundance of emphasis placed on delivering a strong day one experience and rightfully so… you only get one chance to make a first impression!

What about day two? That’s the close right?

Establishing a solid agreement on the second visit is a cornerstone to future retention and of course the obvious, if they don’t start there’s very little chance they become a lifetime client.

But, as important as those first two major practice visits are, they pale in comparison to “The Second Buying Decision”.

The review visit that occurs after the initial stage of care is the most important single visit for building your practice.

At this visit, all the smoke and mirrors are gone, no more bells and whistles, just an understanding from the patient that any CORE PROBLEM with the spine and nervous system is a problem and spending time and resources addressing it is a valuable pursuit.

On this week’s episode of Life By Design For Chiropractors, Dr. Kreso and I breakdown the highlights of the Life By Design framework for this critical patient interaction.

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#75 The Secret Ingredient For Success That Nobody Talks About

It’s rare to find someone that has worked their tail off (even when doing just about everything else incorrectly) for an extended period of time and not had some level of measurable success.

Hard work is very often THE missing ingredient and in the absence of knowing what to do, can be a replacement until the proper knowledge base is developed.

Now, imagine if you worked ridiculously hard and nailed every requirement for success as well?

That would be the ultimate success formula for every single area of life…

(Time + Consistent Action) to the power of Correct Principles = Extraordinary Results.

As a chiropractor we’re told a successful practice comes down to “telling the story” and “delivering the goods”.

“You too can soon work 1 day and have 500 visit per week practice with only 8 hours.”

What is not often promoted is the incredible amount of effort it takes to truly excel.

The jump from good to great is massive; the gap between great to extraordinary is monumental.

Hmm, that sounds like a lot of work. LOL.

In a profession where good is almost always good enough to not worry about money or other stresses that plague most others, you’re left with a decision…

What does success look like for you?

Is it just getting by or is it leaving a massive impact?

In today’s episode of Life By Design For Chiropractors, we share our raw, unedited opinions about the work volume it takes to reach the peak.

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#74 Clarifying The Confusion With Closing

ABC.

A – Always.

B – Be.

C – Closing.

To paraphrase this famous scene from Glengarry Glen Ross…“Always be closing.”

The concept of closing haunts chiropractors for a long list of possible reasons from poor self-esteem to misunderstood semantics.

It seems much easier, with far less stress and pressure to just “hope” for a working relationship to emerge from being a good doctor, “telling the story” or in many cases, good luck.

The problem is, and I’ll be as blunt as possible…it doesn’t work.

Aside from the reality that I tried it myself for many years with little success, the research on consumer psychology verifies people don’t just fall into a purchase, it’s a complex decision making process.

If you want to the end result to be a win-win working relationship, you’d better be involved in helping your prospect make a choice that is in their best interest today and for their future.

Instead of “closing” and all the negative attachment you may have to the word itself, go ahead and replace it with “getting an agreement”. You’ll feel an immediate ease and a clearer view of the goal during your sales process (we’ll save your attachments to the word selling for another time).

On this episode we cover the need for authentically closing the loop and getting strong agreements with your potential clients.

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#73 How To Get 61% Open Rates For Your Core Curriculum Email Sequence

It’s often assumed that once day two is complete and the agreement has been made, that you’re “in the clear.”

You can finally stop with the stressful ongoing education and no more selling the benefit of future care is required.

What a relief!

Unfortunately, that couldn’t be further from the truth…in fact, in this instance it’s completely the opposite.

Once you’ve build rapport and confirmed a strong agreement at your Review of Results, the long term communication strategy begins. This is what we like to call your Core Curriculum.

It’s all the information a patient NEEDS to know in order to pass the tests at the end of each stage of your care and make a new decision going forward.

In a past episode we discussed in general, what the components your core curriculum were and how to potentially implement them.

On this episode of Life By Design For Chiropractors we highlight in great detail, one very important strategy for sharing your core curriculum…email. Read More