Whether we like or not, it’s normal for patients to fall off track, be affected by their financial and scheduling situations, have challenges that need addressed or drop out of care all together.
In most cases, doctors or their teams simply let people walk away.
I’m not suggesting you “twist anyone’s arm” but without an honest conversation, do you really know what their ACTUAL concern is?
What if they simply needed to be heard outside your regular check-up?
What if they didn’t want to drop out, but facing some life stress, didn’t know how to react?
What if they wanted to stay under your care for a lifetime but required a different schedule to make that happen.
You can accomplish each of these without giving up the authority, credibility and trust you need to lead your community.
Done well the results can be more of each and a reinforcement of your patient’s commitment to the process. Done poorly or not at all…your patient is all but gone forever.
The “Special Visit” protocol is a MUST have system in your practice.
On this episode of Life By Design For Chiropractors, we give you the basics to get you started creating and implementing this important system into your business. Read More