There’s an abundance of emphasis placed on delivering a strong day one experience and rightfully so… you only get one chance to make a first impression!

What about day two? That’s the close right?

Establishing a solid agreement on the second visit is a cornerstone to future retention and of course the obvious, if they don’t start there’s very little chance they become a lifetime client.

But, as important as those first two major practice visits are, they pale in comparison to “The Second Buying Decision”.

The review visit that occurs after the initial stage of care is the most important single visit for building your practice.

At this visit, all the smoke and mirrors are gone, no more bells and whistles, just an understanding from the patient that any CORE PROBLEM with the spine and nervous system is a problem and spending time and resources addressing it is a valuable pursuit.

On this week’s episode of Life By Design For Chiropractors, Dr. Kreso and I breakdown the highlights of the Life By Design framework for this critical patient interaction.

Enjoy! Read More

I feel your pain.

You get the dreaded reply to an appointment reminder, call or even Facebook message…

“I need to stop my chiropractic care….”

“How dare they!”

“Don’t they know how much time I’ve invested in them?”

“Subluxation is bad, how will they survive?”

“What did I do wrong?”

You know exactly what I’m talking about and you know it’s shortly after every dropout that you find yourself reinventing your practice.

New forms, new coach, new website, new technique and none of them make a single lick of difference.

What will make a huge impact is understanding why they left and what, if anything you can do to minimize the chances it happens again.

On this episode of Life By Design For Chiropractors we explore the mental side of patient dropouts and give you a system you can activate right away. Read More

The majority of business owners get excited about the thought of a thriving business…

Success, personal growth, profits, freedom and all the other “stuff” that comes along for the ride.

And it’s the fulfillment of the requirements of a successful business consistently over a relatively long time frame —> leadership, team, systems and communication that makes that success a reality.

But what do you do when it actually works? When growth is happening right before your eyes? When growth begins to outstrip your ability to keep up.

You’ll need to make the decision, “Am I happy with my practice the way it is or do I want to scale my practice.”

That’s exactly what this episode of Life By Design For Chiropractors is all about – how to scale your practice! Read More

In the drive to gain every advantage, it’s common for new chiropractors and docs struggling, to start their practice or make the switch to an open concept arrangement.

The assumption is that the best and biggest practices (which are not one in the same) are built on an open floor plan in the check-up area.

Is this true?

Is the open concept practice the best approach to garner practice success?

Is the open concept style even right for you?

On this episode of Life By Design For Chiropractors we give you the pros and cons of the open style practice layout so you can decide if it’s right for you! Read More