#71 How To Survive Patient Dropouts

I feel your pain.

You get the dreaded reply to an appointment reminder, call or even Facebook message…

“I need to stop my chiropractic care….”

“How dare they!”

“Don’t they know how much time I’ve invested in them?”

“Subluxation is bad, how will they survive?”

“What did I do wrong?”

You know exactly what I’m talking about and you know it’s shortly after every dropout that you find yourself reinventing your practice.

New forms, new coach, new website, new technique and none of them make a single lick of difference.

What will make a huge impact is understanding why they left and what, if anything you can do to minimize the chances it happens again.

On this episode of Life By Design For Chiropractors we explore the mental side of patient dropouts and give you a system you can activate right away.

Here Is What We Covered

  • The number one, absolutely most important thing to remember that will ultimately set you free from the pain and struggle of new patient dropouts.
  • Why a patient drops out and what part of the rationale could be about you and something you did.
  • How my experience playing college football prepared me for managing my mindset and surviving new patient dropouts (eventually).
  • A top level overview of the Life By Design For Chiropractors System for managing dropout requests. Having your system in place will not stop every patient from following through but it will help you sleep a heck of a lot better at night.

Stuff From This Episode

The 30-Day Think By Design Challenge

Thank you for listening to Life By Design – The Podcast For Chiropractors… The voice of reason in Chiropractic.

— Jamie

PS. Head over to iTunes to subscribe and leave a review. More people listening means more extraordinary lives! Thank you.


Dr. Jamie Richards

Dr. Jamie Richards is a consultant for chiropractors looking to transition and thrive in a 3rd Paradigm Chiropractic model. He helps doctors develop the entrepreneurial skills to maximize community impact and leverage leadership into profit.

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